Apr 27, 2019
Auguste H. Fortin VI, MD, MPH, MACP, the lead author of the book, Smith’s Patient-Centered Interviewing: An Evidence-Based Method, fourth edition, discusses 11 steps for interviewing the patient as outlined in the book, and the biggest pitfalls of the patient interview, such as not setting the agenda, which leads...
Apr 20, 2019
Kathleen Kieran, MD, discusses five conflict styles to use with patients and colleagues.
Apr 13, 2019
Julie Crosson, MD, shares 10 tools she teaches to help physicians negotiate the agenda with their patients, which helps improve patient satisfaction.
Apr 6, 2019
Sal Mangione, MD, discusses the royal road to diagnosis, where 80 percent of the diagnosis is based on history taking, which he describes like writing a play.