Jul 28, 2018
Gregory Makoul, PhD, MS, the Founder and CEO of PatientWisdom, discusses using patient stories to enrich the clinician and patient experience. Their are two experts in the room and the patient perspective is valuable.
Jul 21, 2018
Allison H. Ferris, MD, FACP discusses Providing Effective Feedback: Pitfalls and Pearls and how, when and where to provide feedback.
Jul 14, 2018
James A. Tulsky, MD, discusses Teaching Communication Skills at the Bedside. He is the Chair of the Department of Psychosocial Oncology and Palliative Care at the Dana-Farber Cancer Institute, and he is the Chief of the Division of Palliative Medicine at Brigham and Women's Hospital. James is Co-Director of the Harvard...
Jul 7, 2018
How do you prepare for a difficult conversation with patient and families? Stephen D. Brown, MD discusses Disclosure and Apology: Preparing for Difficult Conversations. He is the Director of the Boston Children’s Hospital Institute for Professionalism and Ethical Practice, which trains physicians, nurses and other...